CRM Assistant

CRM Assistant

hiring-crm-assistant

About us

Wintrado Technologies is a dynamic and rapidly growing Swiss company in the forex industry and software solutions with head office in Lucerne Switzerland and sales offices in Limassol Cyprus. We are currently seeking a dedicated and experienced individual to join our team as a CRM Assistant.

Job Duties:

The successful CRM Assistant candidate will need to handle all client queries via live chats, Social Media, emails, and phone calls for the group. The CRM Assistant will provide online support services, answer online inquiries for customers, and introduce the company’s product/s and the Company partner program where applicable. They will follow up on inactive accounts and assist users in uploading relevant supporting documents provided when activating their accounts. As the CRM Assistant, you will also be the first point of contact for existing clients and assist internally, all other departments according to their needs.

Job Requirements

  • Excellent command of the English language
  • 1-year experience in a CRM or related position
  • Professionalism, work ethic, Self-motivation and a Team player
  • Positive can-do attitude
  • Flexible to work on Cyprus Public holidays on rotation; If applicable
  • Working Hours 09:00-18:00 (1 hr. lunch break) Monday – Friday

Nice to Have

  • Fluency in the language Hindi would be considered an asset.

Job Benefits

  • A unique opportunity for a career in a global, fast-growing company
  • Attractive remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance)
  • Opportunities to learn and grow through our “Employee Training & Development program”.
  • Multiple events to bond with the team and the group through Quarterly Team Activities for the Company
  • Birthday Celebrations plus a gift

Why Join Us:

Wintrado offers a competitive salary and benefits package, as well as a dynamic and exciting work environment. This is a fantastic opportunity to contribute to and grow with an innovative company in the forex industry.

 

We look forward to receiving your application! 😊

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